Overview
Primebit collects and processes personal information to operate its website, manage mining accounts, support hardware orders, and communicate with clients. This policy explains what data we collect, why we use it, and the choices available to you.
Information We Collect
We may collect identity details such as your name, email address, phone number, billing information, company details, transaction history, device information, IP address, and support messages submitted through our website or customer service channels.
How We Use Information
Primebit uses collected information to create and manage accounts, process store orders, handle payment verification, respond to enquiries, maintain security, improve the platform, and meet legal or regulatory obligations.
Cookies and Analytics
We use cookies and similar technologies to remember user preferences, measure traffic, keep sessions active, and improve website performance. You can manage cookies in your browser settings, though some features may not work correctly if cookies are disabled.
Data Sharing
We do not sell personal data. Information may be shared with service providers involved in hosting, payments, analytics, communications, compliance, and order fulfilment where that sharing is necessary to operate Primebit responsibly.
Data Retention and Security
We retain information only for as long as needed for operational, legal, and compliance purposes. Primebit uses access controls, infrastructure safeguards, and internal review processes designed to reduce misuse, unauthorized access, and data loss.
Your Rights
Subject to applicable law, you may request access to your personal data, ask for correction of inaccurate information, request deletion where appropriate, or contact us about how your information is being used.
Contact
For privacy-related questions or requests, contact Primebit at info@primebit.com.ng or through the contact page.